At work on one of the computers is Kaspersky 6.0.2.690 workstation, and somehow I was told - look at the computer, it does not boot. I looked, I found a problem - Kaspersky. I deleted it with the utility from their site, I installed Kaspersky again, everything is fine. After some time they turn again - again the same joint. I ask - after what? They answer - the headphones are inserted into the plug and that's it. The first time was the same. Tell me what could be the problem? In the log, the error code 7001 seems to be the first time, the second time the computer has not yet had time to look.

    1 answer 1

    Headphones have nothing to do with it. Most likely, the problem is when starting a service, look carefully at the logs and logs, there may be a more accurate description. I think that the user launched some kind of application (since the headphones mean the player =))), which was necessary either to get into the Internet, or to load the driver, or start the service, or otherwise, and Casper prohibited this action. In general, try to change the antivirus ...

    • This is at work, there is no change, unfortunately) I was looking at services, I had somewhere written down, there was something connected in my opinion with the SSTP Service. I didn’t understand just how sideways and how to resolve the conflict. - DizzWebS pm
    • If you are not using a VPN, you can try to disable this service. As well as risk security and disable a couple of settings in Casper. Rather, just lower the level of protection so that it does not follow the system settings ... And I wonder what is written about the services? - 3JIoi_Hy6
    • Tomorrow I will look exactly what the magazine wrote. But it seems the last times there the records were not at all related to Casper. By the way, when I came and started the computer, it turned on normally and no failures were written and the Casper worked fine. Some oddities ... - DizzWebS