What to do? Already connected WD directly to the computer via an ethernet cable, I tried to log in via a local (local 192.168.0.2 IP) and through a new one. I wrote to them in technical support, they have not answered yet. The docks say that the reset button is 4 seconds. hold and reset passwords, and the data will remain. But there is valuable data there, and if there is even the slightest chance of their deletion, then it is better not to press the reset button.


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On the computer, it is necessary to automatically receive the address - (then goes to the router), and on the router there is already a static 172.82.2.3 (from the same place I put on the NAS) the same address 172.82.2.3 and the same mask. PS: I also suspect that the IP conflict is because on 172.82.2.3 - the router opens, and on 172.82.2.3/UI nothing opens. (Although earlier it was the address of WD - 192.168.0.2/UI).

  • and on the computer you change the address to match the subject. For example, with WD 192.168.0.2 - on a computer, for example, register 192.168.0.3. Disconnect the computer and WD from other network devices, just in case, so that an address conflict does not occur. - Sergey
  • On the computer, it is necessary to automatically receive the address - (then goes to the router), and on the router there is already a static 172.82.2.3 (from the same place I put on the NAS) the same address 172.82.2.3 and the same mask. PS: I also suspect that the IP conflict is because on 172.82.2.3 - the router opens, and on 172.82.2.3/UI nothing opens. (Although earlier it was the address of WD - 192.168.0.2/UI). - ALPHA
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    each device must have a different address. Output: install statics 172.82.2.4 on the computer and the same mask, Disconnect from the router, connect to WD, fix WD, return the machine to the computer. address, connect everything to the router - Sergey
  • Thank you very much banme !!! Corrected everything, in the way that you wrote. I turned to the network technical support, they first advised to reset the settings = \, and then change the settings of the NAS (connect the nas patch cord to the PC). - ALPHA

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each device must have a different address. Output: install statics 172.82.2.4 on the computer and the same mask, Disconnect from the router, connect to WD, fix WD, return the machine to the computer. address, connect everything to the router.

  • did about 5-6 months ago! - ALPHA