I installed onlyoffice and found a problem that letters are not being sent. Here are the last lines of mail.log

Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases is unavailable. open database /etc/aliases.db: No such file or directory Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases: lookup of 'root' failed Mar 17 11:12:17 web4u postfix/local[20681]: 5F5FB1740020: to=<root@web4u.in.ua>, relay=local, delay=186302, delays=186302/0.25/0/0.12, dsn=4.3.0, status=deferred (alias database unavailable) Mar 17 11:12:17 web4u postfix/local[20680]: D377F1740017: to=<root@web4u.in.ua>, relay=local, delay=14399, delays=14399/0.21/0/0.13, dsn=4.3.0, status=deferred (alias database unavailable) Mar 17 11:12:17 web4u postfix/local[20681]: warning: hash:/etc/aliases is unavailable. open database /etc/aliases.db: No such file or directory Mar 17 11:12:17 web4u postfix/local[20681]: warning: hash:/etc/aliases: lookup of 'root' failed Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases is unavailable. open database /etc/aliases.db: No such file or directory Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases: lookup of 'root' failed Mar 17 11:12:17 web4u postfix/local[20680]: AFB651740018: to=<root@web4u.in.ua>, relay=local, delay=362413, delays=362412/0.31/0/0.11, dsn=4.3.0, status=deferred (alias database unavailable) Mar 17 11:12:17 web4u postfix/local[20681]: 3B8391740D11: to=<root@web4u.in.ua>, orig_to=<root>, relay=local, delay=103614, delays=103614/0.39/0/0.11, dsn=4.3.0, status=deferred (alias database unavailable) Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases is unavailable. open database /etc/aliases.db: No such file or directory Mar 17 11:12:17 web4u postfix/local[20680]: warning: hash:/etc/aliases: lookup of 'root' failed Mar 17 11:12:17 web4u postfix/local[20680]: A3584174004A: to=<root@web4u.in.ua>, relay=local, delay=102602, delays=102602/0.46/0/0.07, dsn=4.3.0, status=deferred (alias database unavailable) Mar 17 11:12:21 web4u postfix/smtp[20684]: 529A917400FE: to=<diefair@mail.ru>, relay=mxs.mail.ru[217.69.139.150]:25, delay=548, delays=542/0.04/0.17/4.9, dsn=2.0.0, status=sent (250 OK id=1agTye-0004oF-Hg) Mar 17 11:12:22 web4u postfix/qmgr[30488]: 529A917400FE: removed Mar 17 11:14:42 web4u postfix/pickup[22034]: 584401740047: uid=1000 from=<admin> Mar 17 11:14:42 web4u postfix/cleanup[22037]: 584401740047: message-id=<20160317091442.584401740047@mail.web4u.in.ua> Mar 17 11:14:42 web4u postfix/qmgr[30488]: 584401740047: from=<admin@web4u.in.ua>, size=779, nrcpt=1 (queue active) Mar 17 11:14:45 web4u postfix/smtp[22086]: 584401740047: to=<diefair@mail.ru>, relay=mxs.mail.ru[217.69.139.150]:25, delay=3, delays=0.33/0.01/0.18/2.5, dsn=2.0.0, status=sent (250 OK id=1agU0y-0004vF-K7) Mar 17 11:14:45 web4u postfix/qmgr[30488]: 584401740047: removed Mar 17 11:36:41 web4u postfix/smtpd[26214]: error: open database /etc/aliases.db: No such file or directory Mar 17 11:36:41 web4u postfix/smtpd[26214]: connect from cityd.cityhost.com.ua[77.120.99.7] Mar 17 11:36:41 web4u postfix/smtpd[26214]: NOQUEUE: reject: RCPT from cityd.cityhost.com.ua[77.120.99.7]: 454 4.7.1 <support@webforyou.com.ua>: Relay access denied; from=<support@citydomain.com.ua> to=<support@webforyou.com.ua> proto=ESMTP helo=<cityd.cityhost.com.ua> Mar 17 11:36:42 web4u postfix/smtpd[26214]: disconnect from cityd.cityhost.com.ua[77.120.99.7] Mar 17 11:40:02 web4u postfix/anvil[26216]: statistics: max connection rate 1/60s for (smtp:77.120.99.7) at Mar 17 11:36:41 Mar 17 11:40:02 web4u postfix/anvil[26216]: statistics: max connection count 1 for (smtp:77.120.99.7) at Mar 17 11:36:41 Mar 17 11:40:02 web4u postfix/anvil[26216]: statistics: max cache size 1 at Mar 17 11:36:41

I do not really understand this, I will be grateful for any information

  • Hello. Please specify what exactly was installed on ONLYOFFICE, as well as the installation method and version of the products? - user205462
  • Installed as a normal deb package. installed the office itself, without a document server. latest version. the problem is that letters with activation do not come - Diefair
  • @DmitrySpilberg because you cannot post comments for now, here's a chat for comments . - Nick Volynkin ♦ 2:46 pm

2 answers 2

type in the newaliases command from the root user or via sudo, then the aliases.db file will appear

  • -bash: newaliases: command not found - Diefair
  • sudo newaliases. If does not work, then rearrange postfix again. - maint

the same error from the postfix program is present in the log:

alias database unavailable

and more:

error: open database /etc/aliases.db: No such file or directory

in the postfix documentation, it is recommended to execute (as root):

 # postalias /etc/aliases

or

 # newaliases

Both of these files ( postalias and newaliases ) should be bundled with the postfix program. if it is installed from the package of the same name from the official distribution repository, then the location of the files is as follows:

 $ apt-file list postfix | grep 'postalias\|newaliases' | grep bin postfix: /usr/bin/newaliases postfix: /usr/sbin/postalias