The application has been tested on a large number of devices, but the application on the phone of the client on its phone crashes on launch. The project uses HockeyApp Bug Tracker, but even he does not have time to initialize and send a report. We, too, cannot debug the application due to the fact that the client is far away, but what do you do in such situations? I would like to hear your opinion

    1 answer 1

    1. Try another catcher more beautiful , for example ACRA
    2. Try remote debugging: So , or google on request adb remote debug
    3. Buy the same device as the client.
    4. Specify here that the client for the device. There are problem devices, maybe someone has already encountered the problem of a certain device.
    5. Check whether the original firmware is installed at the client. Does he have google play services?