What does development support mean? Does this term include front-end and back-end web sites and mobile apps or something else? Help please understand the meaning of the term.

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    This is not directly related to web development. Development support is a service that is often sold with a product (or you can buy it separately) that is used for development.

    For example, use mongo and have problems. Usually programmers go to sites and forums such as this one and try to solve. And you can buy a special service from them and special people will help you, often programmers who work directly on the product. They may even collect a special assembly for you or write a little code.

    Other companies like RedHat , IBM, Oracle provide similar. I know of cases when employees of Orakla went to the data center to the customer and raised the fallen base in the middle of the night.

    • Thank you very much for the clarification! - Rumata
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      And after the departure of Orakla sotrudikov from the datacenter, the staff of this datacenter remained without bonuses for at least a month. - 0xdb
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      data center employees are not required to raise your base. Their task is different. And backups - they can be spoiled, be in the wrong mood, and the like. And often they can not just be applied. - KoVadim