I bitrix trying to upload an image to the site, but bitrix says that a temporary directory for uploading is not created.

in phpinfo it shows that the temporary directory /tmp/php_upload/www checked on the hosting, the folder exists.

What could be the problem ? The admin password was forgotten, I reset it by running the script on the server, could it reset any settings?

Googling so far nothing helps, gave the rights to folders, there seems to be a directory, how to be?

1 answer 1

Check the rights to the folder

 /tmp/php_upload/www 

Settings / Tools / System Check / Access Check