I reinstalled windows from 7 to 10 and changed the mail version from outlook 2007-outlook 2010. I moved the data through my native import / export. All is well, but incoming messages have stopped coming, and letters are placed in outgoing ones, but they are not listed as sent ones. Do I have to look at the ost file in outlook or understand caching other settings? If so, which ones? I also think to delete the file and synchronize with the mail .. although this advice is given for outlook express.

    1 answer 1

    Yes. That's right, you noticed. You need to check the checkbox in the cache settings.
    I also recommend reading the topics on the Microsoft website:

    How to troubleshoot synchronization problems when synchronizing a mailbox

    • Exchange Server with OST file in Outlook PRESS
    • Where is the offline Outlook Data (OST) file? PRESS

    About the synchronization. As far as I know, you should have accounting in there and there. That is, outlook and outlook ekschendzh.
    - With regards to viewing and opening the file I can recommend PRESS
    If you do not have an account and the offline file does not work out, try changing the format to a local file. as an option through the import manager.